704. Services with insurers – Generation of transactions by company
ebroker allows you to view your policy transactions, receipts and claims received through connectivity broken down by company.
ebroker allows you to view your policy transactions, receipts and claims received through connectivity broken down by company.
ebroker allows you to consult your policies online with those companies that have the service enabled: Allianz, AXA, DAS, Generali, Helvetia, Mapfre, Plus Ultra and Reale.
ebroker allows you to search for policies, receipts or claims by the Client Group field.
ebroker allows you to view the emails sent about your clients' regularizations. You can consult these shipments in Interactions > Sent, at a general level, at the policy and client level. From the general Interactions module, you can access the client and the policy on which the sending was made, and it also allows you to view the body of the email and download its attachment.
ebroker allows you to send mass shipments of policy adjustments to your clients. Go to Administration > Management control > Regularizations and, in the list of policies, select those for which you want to send to clients, until the green check appears. At the top right, click on the option Send adjustments of selected policies to clients. ebroker will ask you to select the email template, which you must have previously created in Control Panel > Email > Templates (Type: Regularizations). If any policy among those selected has a status of Pending Customer Response, a message will appear saying "Policies have been identified to which the message has already been sent. Do you want to continue?"
ebroker allows you to keep track of the policies whose supplements have not yet been received by the brokerage. To do this, go to Administration > Management Control > Pending Supplements. Here, a list of policies with supplements pending receipt will be displayed. By double clicking on each record, you will be directed directly to the Policy Supplements tab. At the bottom of the module, there are different filters to adjust your search, being able to indicate the company, managing branch, managing user and age of the supplements. Also, in the upper right, you have the option to download the list of pending supplements in PDF or CSV by clicking on the Print list icon, and download a claim document in the Claim icon.
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