Talent, professionalism and commitment

ebroker is supported by a highly qualified multidisciplinary team in different areas of product shaping (technology, marketing, communication, economics, law ...) that, endowed with the most advanced resources and infrastructures, make ebroker an essential tool in the development of professional and business activity of the insurance broker.

The ebroker team is organized around five areas of activity under the management of a manager, an operations management, a technology management and a CEO.

STEERING COMMITTEE

Chief Executive Office

Higinio Iglesias

Chief Operation & Financial Officer

Rafael Alvarez

Chief Technology Officer

Saul Gonzalez

Head of IT Area

Ivan Buceta

Head of business area

Nuria Alfaro

Head of service desk area

Fernanda González

Head of Project Engineering Area

Pedro Ramos

Head of General Services Area

Sandra Prieto

Chief Executive Office

Higinio Iglesias

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Chief Operation & Financial Officer

Rafael Alvarez

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Chief Technology Officer

Saul Gonzalez

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Head of IT Area

Ivan Buceta

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Head of business area

Nuria Alfaro

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Head of service desk area

Fernanda González

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Head of Project Engineering Area

Pedro Ramos

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Head of General Services Area

Sandra Prieto

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AREAS OF COMPETENCE

INFORMATION TECHNOLOGY (IT) AREA

We define technology and software and data architecture at a high level. We investigate new technologies and possible technological trends and their application to the development of the ebroker product. We build and lead the human IT team supporting all areas of the division to understand their needs and solve them. We also direct an R & D area and we take care of the support in the optimization of internal processes and external relations.

Following the business specifications, we develop, evolve, innovate and maintain the product, making use of the most advanced and avant-garde technologies and methodologies in software engineering at all times. Our capacity in the interpretation and application of technological resources make ebroker a unique and complete product where R + D + i plays an important role in the investigation and application of new trends in technological advances, always anticipating the future.

We also perform data migration processes, facilitating new customers to transit to our product with the least impact on the business continuity process.

Chief Technology Officer

Saul Gonzalez

Head of IT Area

Ivan Buceta

Project Manager

Alfonso Fernandez

TL Software Improvement

Beatriz Rodriguez

Junior Software Developer

Javier Acevedo

TL Data Migration

Luis Pérez

Senior Data Migration Developer

Ignacio Mieres

TL System Engineering

Alfonso Gonzalez

Senior System Technician

Jose Ramon Arango

TL Backoffice

Noelia Rodriguez

Senior Software Developer

Fernando Angel

TL Insurance Connectivity

David buceta

Senior Software Developer

Guillermo Garcia

Junior Software Developer

Mar Rodríguez

Junior Software Developer

Enrique Avello

Junior Software Developer

Pelayo Garcia

Experienced Senior Developer / Technical Analyst

Marcos García

TL Data Analytics

Nahúm de la Ballina

Data Analytics

Alvaro Sahelices

Experienced Senior Developer / Technical Analyst

Santiago Garcia

Senior Business Analyst

Alejandro Martínez

UX / UI Designer

Veronica Garcia

Chief Technology Officer

Saul Gonzalez

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Head of IT Area

Ivan Buceta

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Project Manager

Alfonso Fernandez

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TL Software Improvement

Beatriz Rodriguez

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Junior Software Developer

Javier Acevedo

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TL Data Migration

Luis Pérez

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Senior Data Migration Developer

Ignacio Mieres

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TL System Engineering

Alfonso Gonzalez

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Senior System Technician

Jose Ramon Arango

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TL Backoffice

Noelia Rodriguez

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Senior Software Developer

Fernando Angel

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TL Insurance Connectivity

David buceta

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Senior Software Developer

Guillermo Garcia

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Junior Software Developer

Mar Rodríguez

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Junior Software Developer

Enrique Avello

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Junior Software Developer

Pelayo Garcia

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Experienced Senior Developer / Technical Analyst

Marcos García

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TL Data Analytics

Nahúm de la Ballina

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Data Analytics

Alvaro Sahelices

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Experienced Senior Developer / Technical Analyst

Santiago Garcia

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Senior Business Analyst

Alejandro Martínez

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UX / UI Designer

Veronica Garcia

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BUSINESS AREA

We detect needs in the field of insurance mediation and establish our strategy to seek solutions, combining through multidisciplinary management, communication, marketing and commercialization actions.

We approach the insurance community, valuing our capabilities and advantages as a reference partner for the insurance broker in its digital transformation process. Among other functions, our team carries out commercial management with future clients, consulting needs, presentations and demos, content strategy and internet presence and development of the policy in the media.

Head of business area

Nuria Alfaro

Marketing & Communication Specialist

Patricia García

Sales Specialist

Alejandro Muñoz

Sales Technician

Gustavo Navarro

Marketing & Communication Specialist

Adrián Álvarez

Head of business area

Nuria Alfaro

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Marketing & Communication Specialist

Patricia García

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Sales Specialist

Alejandro Muñoz

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Sales Technician

Gustavo Navarro

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Marketing & Communication Specialist

Adrián Álvarez

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USER SERVICES AREA

We provide a complete technical and functional service in the resolution of doubts, incident management and start-up tutorials, seeking the highest quality and the best treatment. We are aware that the user's experience and satisfaction is directly related to the service associated with the product that we offer. That is our job and the result, part of our reputation as a brand.

As part of the user services, we have a team of people specialized in training and preparing brokers in the use of ebroker tools and functionalities, aimed at achieving the highest efficiency by the insurance broker from a extensive training catalog. We complete the service with documentary means (help, reprints, manuals, multimedia materials, etc.), audiovisuals and online seminars at all levels to support the learning process.

Head of service desk area

Fernanda González

Connectivity Process Manager at Service Desk

Beatriz González

Customer Service Operator / Training Operator

Eva García

Customer Service Operator / Training Operator

Virginia Menendez

Customer Service Operator

Susana González

Customer Service Operator

Rachel Fernandez

Documentation Manager

Agustín Carballo

Training Operator

Soraya Rodriguez

Data Quality Operator

Pilar Lopez

Customer Service Operator

Esther Fernández

Head of service desk area

Fernanda González

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Connectivity Process Manager at Service Desk

Beatriz González

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Customer Service Operator / Training Operator

Eva García

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Customer Service Operator / Training Operator

Virginia Menendez

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Customer Service Operator

Susana González

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Customer Service Operator

Rachel Fernandez

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Documentation Manager

Agustín Carballo

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Training Operator

Soraya Rodriguez

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Data Quality Operator

Pilar Lopez

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Customer Service Operator

Esther Fernández

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PROJECT ENGINEERING AREA

For the perfect functioning of the ebroker machinery, it is necessary to establish mechanisms that allow the transversal coordination of the different areas, with the aim of ensuring the highest quality in all processes and jobs.

We coordinate the different operational areas, managing the specifications, scopes, execution times and we develop dynamics of continuous improvement aimed at offering the best service to the insurance broker.

Head of Project Engineering Area

Pedro Ramos

Project Manager

Aaron Valentine

Junior Project Engineer

Helena Iglesias

Head of Project Engineering Area

Pedro Ramos

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Project Manager

Aaron Valentine

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Junior Project Engineer

Helena Iglesias

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INTERNAL SERVICES AREA

We add value to internal activity and provide resources to a team of almost 50 people in its different departments, facilitating transversally the operations of the company through the provision of services in areas such as support for the action of the Directorate, the management and coordination of HR, dialogue and support for legal advice, certifications, sector regulations, public aid, secretariat, etc.

Head of General Services Area

Sandra Prieto

General Services

Outmane Mounir

Head of General Services Area

Sandra Prieto

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General Services

Outmane Mounir

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec laoreet enim et tortor vestibulum consequat. Cras consectetur lacinia velit, accumsan iaculis sapien laoreet non. Thirst no pain, mattis ac tortor nec, annoyance consequat neque. Nunc ullamcorper arcu egestas feugiat pharetra. Duis in nulla faucibus, volutpat lorem id, tincidunt urn.

AllSteering committeeTIDealUser servicesEngineering projectsInternal servicesOpen Call
Chief Executive Office

Higinio Iglesias

Chief Operation & Financial Officer

Rafael Alvarez

Chief Technology Officer

Saul Gonzalez

Head of IT Area

Ivan Buceta

Head of business area

Nuria Alfaro

Head of service desk area

Fernanda González

Head of Project Engineering Area

Pedro Ramos

Head of General Services Area

Sandra Prieto

Project Manager

Alfonso Fernandez

TL Software Improvement

Beatriz Rodriguez

Junior Software Developer

Javier Acevedo

TL Data Migration

Luis Pérez

Senior Data Migration Developer

Ignacio Mieres

TL System Engineering

Alfonso Gonzalez

Senior System Technician

Jose Ramon Arango

TL Backoffice

Noelia Rodriguez

Senior Software Developer

Fernando Angel

TL Insurance Connectivity

David buceta

Senior Software Developer

Guillermo Garcia

Junior Software Developer

Mar Rodríguez

Junior Software Developer

Enrique Avello

Junior Software Developer

Pelayo Garcia

Experienced Senior Developer / Technical Analyst

Marcos García

TL Data Analytics

Nahúm de la Ballina

Data Analytics

Alvaro Sahelices

Experienced Senior Developer / Technical Analyst

Santiago Garcia

Senior Business Analyst

Alejandro Martínez

Marketing & Communication Specialist

Patricia García

Sales Specialist

Alejandro Muñoz

Sales Technician

Gustavo Navarro

Marketing & Communication Specialist

Adrián Álvarez

Connectivity Process Manager at Service Desk

Beatriz González

Customer Service Operator / Training Operator

Eva García

Customer Service Operator / Training Operator

Virginia Menendez

Customer Service Operator

Susana González

Customer Service Operator

Rachel Fernandez

Documentation Manager

Agustín Carballo

Training Operator

Soraya Rodriguez

Data Quality Operator

Pilar Lopez

Customer Service Operator

Esther Fernández

Project Manager

Aaron Valentine

Junior Project Engineer

Helena Iglesias

General Services

Outmane Mounir

UX / UI Designer

Veronica Garcia

Commercial Technician

Adolfo Vallina

Technical & Commercial Manager

Monica Garcia

Commercial Technician

Nelson Gonzalez

Administration

Liliana soriguera

Chief Executive Office

Higinio Iglesias

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec laoreet enim et tortor vestibulum consequat. Cras consectetur lacinia velit, accumsan iaculis sapien laoreet non. Thirst no pain, mattis ac tortor nec, annoyance consequat neque. Nunc ullamcorper arcu egestas feugiat pharetra. Duis in nulla faucibus, volutpat lorem id, tincidunt urn.

Chief Operation & Financial Officer

Rafael Alvarez

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Chief Technology Officer

Saul Gonzalez

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Head of IT Area

Ivan Buceta

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Head of business area

Nuria Alfaro

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Head of service desk area

Fernanda González

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Head of Project Engineering Area

Pedro Ramos

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Head of General Services Area

Sandra Prieto

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Project Manager

Alfonso Fernandez

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TL Software Improvement

Beatriz Rodriguez

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Junior Software Developer

Javier Acevedo

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TL Data Migration

Luis Pérez

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec laoreet enim et tortor vestibulum consequat. Cras consectetur lacinia velit, accumsan iaculis sapien laoreet non. Thirst no pain, mattis ac tortor nec, annoyance consequat neque. Nunc ullamcorper arcu egestas feugiat pharetra. Duis in nulla faucibus, volutpat lorem id, tincidunt urn.

Senior Data Migration Developer

Ignacio Mieres

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TL System Engineering

Alfonso Gonzalez

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Senior System Technician

Jose Ramon Arango

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TL Backoffice

Noelia Rodriguez

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Senior Software Developer

Fernando Angel

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TL Insurance Connectivity

David buceta

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Senior Software Developer

Guillermo Garcia

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Junior Software Developer

Mar Rodríguez

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Junior Software Developer

Enrique Avello

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Junior Software Developer

Pelayo Garcia

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Experienced Senior Developer / Technical Analyst

Marcos García

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TL Data Analytics

Nahúm de la Ballina

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Data Analytics

Alvaro Sahelices

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Experienced Senior Developer / Technical Analyst

Santiago Garcia

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Senior Business Analyst

Alejandro Martínez

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Marketing & Communication Specialist

Patricia García

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Sales Specialist

Alejandro Muñoz

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Sales Technician

Gustavo Navarro

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Marketing & Communication Specialist

Adrián Álvarez

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Connectivity Process Manager at Service Desk

Beatriz González

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec laoreet enim et tortor vestibulum consequat. Cras consectetur lacinia velit, accumsan iaculis sapien laoreet non. Thirst no pain, mattis ac tortor nec, annoyance consequat neque. Nunc ullamcorper arcu egestas feugiat pharetra. Duis in nulla faucibus, volutpat lorem id, tincidunt urn.

Customer Service Operator / Training Operator

Eva García

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Customer Service Operator / Training Operator

Virginia Menendez

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Customer Service Operator

Susana González

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Customer Service Operator

Rachel Fernandez

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Documentation Manager

Agustín Carballo

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Training Operator

Soraya Rodriguez

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Data Quality Operator

Pilar Lopez

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Customer Service Operator

Esther Fernández

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Project Manager

Aaron Valentine

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Junior Project Engineer

Helena Iglesias

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General Services

Outmane Mounir

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec laoreet enim et tortor vestibulum consequat. Cras consectetur lacinia velit, accumsan iaculis sapien laoreet non. Thirst no pain, mattis ac tortor nec, annoyance consequat neque. Nunc ullamcorper arcu egestas feugiat pharetra. Duis in nulla faucibus, volutpat lorem id, tincidunt urn.

UX / UI Designer

Veronica Garcia

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec laoreet enim et tortor vestibulum consequat. Cras consectetur lacinia velit, accumsan iaculis sapien laoreet non. Thirst no pain, mattis ac tortor nec, annoyance consequat neque. Nunc ullamcorper arcu egestas feugiat pharetra. Duis in nulla faucibus, volutpat lorem id, tincidunt urn.

Commercial Technician

Adolfo Vallina

Technical & Commercial Manager

Monica Garcia

Commercial Technician

Nelson Gonzalez

Administration

Liliana soriguera