Who is responsible for the processing of your data? 

E2K GLOBAL BUSINESS SOLUTIONS, SA CIF: A02313450
(hereinafter, for the purposes of this Privacy Policy, ebroker)
Address: C / Agustín Bravo, nº 17 Bajo, 33120 Pravia, Asturias, Spain
Phone: + 34 902 830 500
Mail: info@ebroker.es
Web: www.ebroker.es
Delegate contact for data protection: dpd@e2kglobal.com

You can contact us in any way to communicate with us.

We reserve the right to modify or adapt this Privacy Policy at any time. These modifications will be notified conveniently being valid from their publication on this website.

If you are one of the following groups, consult the following information:

Web or email contacts

Data collected through the Web

We can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with information in the contact form, you will identify yourself in order to contact you, if necessary.

Purposes

  • Answer your questions, requests or requests.
  • Manage the requested service, answer your request, or process your request.
  • Information by electronic means, that relate to your request.
  • Commercial information or events by electronic means, as long as there is express authorization.
  • Perform analysis and improvements on the Web, about our products and services. Improve our commercial strategy

Legitimation

The acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill in a form and click on the send button, the completion of the same will necessarily imply that you have been informed and have expressly granted your consent to the content of the clause attached to said form or acceptance of the privacy policy.

All our forms have the symbol * in the required data. If you do not provide these fields, or do not check the acceptance policy checkbox of the privacy policy, the sending of the information will not be allowed. Normally it has the following formula: "□ I am older than 14 and I have read and accept the Privacy Policy."

Clients

Purposes

  • Preparation of the budget and monitoring thereof by means of communications between both parties.
  • Information by electronic means, that relate to your request.
  • Commercial information or events by electronic means, as long as there is express authorization.
  • Manage the administrative, communications and logistics services performed by the Responsible.
  • Billing and declaration of the appropriate taxes.
  • Carry out the corresponding transactions.
  • Control and recovery management.

Quality surveys

Purposes

  • Assess the degree of quality in the service provided.
  • Improve the services offered, by virtue of compliance with ISO 27001 regulations.

Legitimation

The legal basis is the express consent of the respondent.

Suppliers

Purposes

  • Information by electronic means, that relate to your request.
  • Commercial information or events by electronic means, as long as there is express authorization.
  • Manage the administrative, communications and logistics services performed by the Responsible.
  • Billing.
  • Carry out the corresponding transactions.
  • Billing and declaration of the appropriate taxes.
  • Control and recovery management.

Legitimation

The legal basis is the acceptance of a contractual relationship, or otherwise your consent to contact us or offer your products by any means.

Contacts Social Networks

Purposes

  • Answer your questions, requests or requests.
  • Manage the requested service, answer your request, or process your request.
  • Connect with you and create a community of followers.

Legitimation

The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:

* (Google+ and YouTube)

Time of conservation of personal data

We can only consult or cancel your data in a restricted way by having a specific profile. We will treat them as long as you leave us following us, being friends or giving "like", "follow" or similar buttons.

Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user in the social network itself.

Jobseekers

Purposes

  • Organization of selection processes for hiring employees.
  • Cite yourself for job interviews and evaluate your candidacy.
  • If you have given us your consent, we can assign it to collaborating or related companies, with the sole purpose of helping you find a job.
  • If you check the acceptance policy of the privacy policy, you give us your consent to assign your application for employment to the entities that make up the group of companies with the aim of including you in their personnel selection processes.

Likewise, we inform you that one year after receipt of your curriculum vitae, we will proceed to its safe destruction.

Legitimation

The legal basis is your unequivocal consent, by sending us your CV.

Inclusion of personal data of third parties

No, as a general rule we only treat the data provided by the owners. If you provide us with data from third parties, you must first inform and request your consent to said persons, or otherwise you will exempt us from any responsibility for the breach of this requirement.

Data of minors

We do not process data for children under 14 years. Therefore, refrain from providing them if you do not have that age or, where appropriate, to provide data from third parties that do not have the aforementioned age. ebroker disclaims any liability for breach of this provision.

Communications by electronic means

  • They will only be made to manage your request, if it is one of the means of contact you have given us.
  • If we carry out commercial communications, they will have been previously and expressly authorized by you.

Security measures

You can rest assured: We have adopted an optimal level of protection of the Personal Data that we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to avoid loss, misuse, alteration, unauthorized access and Theft of Personal Data.

Recipients

Your data will not be transferred to third parties, except legal obligation. Specifically, the State Agency of the Tax Administration and banks and financial entities will be notified for the collection of the service provided or product acquired, as well as those responsible for the treatment necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, web, platform, bank card, or any other online service, your data will be transferred to that platform or will be treated in your environment, always with maximum security.

When we order it, the web development and maintenance company or the hosting company will have access to our website. They will have signed a contract to provide services that requires them to maintain the same level of privacy as we do.

Any international transfer of data when using American applications, will be attached to the agreement Privacy Shield, which guarantees that American software companies comply with European data protection policies regarding privacy.

Rights of the interested party

  • To know if we are treating your data or not.
  • To access your personal data.
  • To request the rectification of your data if they are inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
  • To request the limitation of the processing of your data, in some cases, in which case we will only conserve them in accordance with current regulations.
  • To carry your data, which will be provided in a structured, commonly used or mechanical reading format. If you prefer, we can send them to the new manager you designate. It is only valid in certain cases.
  • To file a claim with the Spanish Data Protection Agency or competent control authority, if you believe that we have not treated you correctly.
  • To revoke consent for any treatment for which you have consented, at any time.

If you modify any information, we thank you for telling us to keep them updated.

Form for the exercise of Rights

  • We have forms for the exercise of your rights, ask for them by email or if you prefer, you can use the ones elaborated by the Spanish Data Protection Agency or third parties.
  • These forms must be signed electronically or accompanied by a photocopy of the DNI.
  • If someone represents you, you must attach a copy of your ID, or sign it with your electronic signature.
  • The forms can be presented in person, sent by letter or by mail at the address of the person responsible at the beginning of this text.

Response Time of the Rights Exercise

It depends on the right, but at most one month from your request, and two months if the subject is very complex and we notify you that we need more time.

Treatment of cookies

If we use other types of cookies that are not necessary, you can consult the cookies policy in the corresponding link from the beginning of our website.

Time of conservation of your personal data

  • Personal data will be maintained while you are still connected with us.
  • Once you dissociate, the personal data processed in each purpose will be maintained during the legally stipulated deadlines, including the period in which a judge or court may require them, taking into account the limitation period for legal actions.
  • The data processed will be maintained as long as the aforementioned legal deadlines do not expire, if there is a legal maintenance obligation, or if the legal term does not exist, until the interested party requests their suppression or revocation of the consent granted.
  • We will keep all the information and communications related to your purchase or the provision of our service, while the guarantees of the products or services last, to attend to possible claims.