User Services Area
We provide a complete technical and functional service in the resolution of doubts, incident management and start-up tutorials, seeking the highest quality and the best treatment. We are aware that the user's experience and satisfaction is directly related to the service associated with the product that we offer. That is our job and the result, part of our reputation as a brand.
As part of the services to the user, we have a team of people specialized in training and preparing brokers in the use of ebroker tools and functionalities, aimed at achieving the highest efficiency by the insurance broker from a extensive training catalog. We complete the service with documentary means (help, reprints, manuals, multimedia materials, etc.), audiovisuals and online seminars at all levels to support the learning process.